Last updated: March 24, 2026
This Refund and Return Policy applies to purchases made on ShopsVolt.com, operated by ShopsVolt, based in the European Union.
In accordance with EU consumer protection laws, customers have the right to withdraw from a purchase within 14 days without providing any reason.
The withdrawal period expires 14 days after the day on which the customer acquires physical possession of the goods.
To initiate a return, contact us at support@shopsvolt.com with your order number.
We will provide instructions for returning your item.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Once the returned item is received and inspected, we will notify you regarding approval.
If approved, refunds will be processed within 14 days to the original payment method.
If you receive a defective or incorrect item, contact us within 48 hours with photo evidence.
Email: support@shopsvolt.com